All Compass portals have 26 default CRT (Replacement Teacher) accounts available to enable these staff access to Compass while on placement at your school.
Depending on your school system you may refer to replacement staff as Casual Relief Teachers, Casual Replacement Teachers, or Casual Release Teachers. Within Compass these sorts of staff will simply be referred to as CRTs.
The use of these CRT accounts is determined by your school and will be different depending on the requirements of the school.
Commonly, regular CRT staff are added as staff in your School Information System (SIS) e.g. CASES21, MAZE, Denbigh, etc, and therefore will be automatically synchronised overnight via CompassLink in the same way other new staff members are added.
In the same manner as all other staff, usernames and passwords for these staff are managed with your school technician via the school's LDAP system e.g. Active Directory, Open Directory, SAML etc.
If you have a staff member that is employed for an extended period of time, but you cannot add them as a staff member in your School Information System (SIS) e.g. CASES21, MAZE, Denbigh, etc. You can manually create a local account for them in People Management and provide them with the appropriate access to areas of Compass.
Navigate to the Organisation Menu (Grid icon) > People Management > click on the green ‘+ Add’ button then Staff from the dropdown menu. Complete the required fields on the Basic tab, and any further information per by your school’s processes.
Within Compass, there are 26 generic CRT Accounts (CRT00 to CRT25) with usernames and passwords that have the default permissions set to CompassReplacementStaff that limit their access within the portal. These accounts enable your office staff to reset the passwords as frequently as required without requiring action by your school’s IT Team.
To provide a CRT with the username and password of a generic CRT Account, navigate to the Organisation Menu (Grid icon) > People Management. Within the search field on the People tab enter ‘CRT’ to view the filtered list of generic CRT Accounts.
Tick the row(s) of the relevant CRT Account(s) to assign > Click on the ‘Actions’ button and select ‘Reset Local Passwords’ from the dropdown menu > Click ‘Yes’ to reset the passwords of all selected Local Account users.
A small pop-up window with the new passwords will display to then give to appropriate CRT(s).
The generic CRT account passwords will expire at 5pm, 3 business days after the password was reset and issued (the user will see a notification on their dashboard advising the date/time of the expiry).
If you need to stop the CRT access prior to this, just reset the password for the relevant CRT Account in People Management. When you assign the CRT Account again to a new individua,l the password needs to be re-set.
The generic CRT Accounts with their default permission CompassReplacementStaff not only limit user access within the portal, they also restrict their use outside of school hours from 5:00pm to 6:00am. Please refer to the Security and Permissions section towards the end of this article for more details of this permission and other important security information.