Managing Staff Phone Extensions
Overview
Staff phone extension data can be accessed by staff in the Staff Directory under the 'Community' menu.
Permissions
All staff are able to view the Staff Directory.
To edit the listed extensions for staff, you will require one of the following permissions:
ConfigureBase - Allows access to the Administration Tools menu where the the 'User Phone Extension Management' page is located. On this page, staff extension details can be added/edited.
UserRecordsAdmin- Allows access to People Management. From here, you can either access a specific staff member's user account to update their Phone Extension field or alternatively, you can access the 'Bulk Update Phone Extensions' page under the Actions menu and update multiple staff extensions.
For information on assigning permissions in Compass, please refer to the 'Permissions' article from our Knowledge Base.
Updating Staff Phone Extension Data via the User Phone Extension Management Page
Staff with the Configure permission, can go to 'Administration Tools' under the cog menu icon in the top right of the Compass screen.
In the listed menu, click 'User Phone Extension Management'.
Here you will see a list of all staff and their existing Phone Extension data.
To edit, locate the staff member (either by scrolling down the list or using the filter at the top of the list).
Click the 'Extension' field and enter the new information.
Click 'Enter' to update the cell.
Updating Staff Phone Extension Data via the Bulk Update Phone Extension Page
Staff with the UserRecordsAdmin permission can go to 'People Management' under the Organisation menu (grid icon).
Click the 'Tools' button and select 'Bulk Update Phone Extension'.
Here you will see a list of all staff and their Phone Extension data.
To edit, locate the user you need to update (either via scrolling through the list or using the filter option at the top of the list).
Click the 'Extension' field and enter the new information.
Click 'Enter' to update the cell.
Updating Staff Phone Extension Data via their User Account
Staff with the UserRecordsAdmin permission can update a staff member's Phone Extension data from within their user account.
To do so, go to 'People Management' under the Organisation menu (grid icon).
Locate the applicable staff member's user account and click the edit pencil icon to open it.
Click to the 'Staff' tab and update the information in the Phone Extension/Office Location fields. Click 'Save' to update their user record.
Related Articles
App - Staff Users
Compass App - Staff Users NOTE: The mobile application is not designed for complete use of the Compass platform; it is designed for quick access to a set of specific information and specific actions. All features for Staff users included in the ...CRT - Replacement Staff Accounts
CRT Accounts - Emergency/Temporary Replacement Staff Accounts All Compass portals have 26 default CRT (Replacement Teacher) accounts available to enable these staff access to Compass while on placement at your school. Depending on your school system ...Individual Permissions
Permissions To provide your users with the appropriate access within your portal we have created Compass Permission Groups with their own set of individual Default and School-Defined permissions. The Permission Groups are managed in your Compass ...SMS
Overview Compass makes use of SMS messages throughout the portal to provide immediate notifications and for identity verification purposes. In most cases the SMS message will provide summary information only, directing the user to the Compass Portal ...Permissions
Overview Users within your Compass portal will require allocated permissions to perform tasks and view content. Whilst there is the option to assign permissions individually to each staff member, the foundational way in which permissions are assigned ...